Superb service from beginning to end! Trevor is a gem. He is kind, caring, compassionate and a true... read moreSuperb service from beginning to end! Trevor is a gem. He is kind, caring, compassionate and a true professional. Our family was so lucky to have him assist us during a difficult time. Thank you for everything! read less

Diane and staff were terrific

The service at Bucktrout was flawless

Diane and her staff were so wonderful to work with during a difficult time. They helped in so many ways... read moreDiane and her staff were so wonderful to work with during a difficult time. They helped in so many ways make a contribute to my moms life easy. Very accommodating and a really nice set up for family and friends to gather too. read less

Even though a visit to a funeral home because you have lost your husband is one of the saddest days... read moreEven though a visit to a funeral home because you have lost your husband is one of the saddest days of your life, Sydney made it as easy as possible. She is so professional but also so compassionate at the same time. read less

Sydney was great and met all our needs in a timely manner.

Absolutely satisfied

I don't imagine when one walks into a mortuary/funeral home that it's even' in the back of your mind that... read moreI don't imagine when one walks into a mortuary/funeral home that it's even' in the back of your mind that 'luck' will find you there. But that is exactly what happened at Bucktrout of Williamsburg Virginia. We (my son and I) had found ourselves living in another city, not our own, but quite alone after the too-recent death of my husband and my son's dad.

Luck walked in with a terrific elegance and yet there was something so kind in his face that it reached his eyes, and all of a sudden we felt safe. Not from scams or poor quality service (the place is clean, lovely -- nay, beautiful -- but it was still a mortuary.) No the 'safety' came with the luck.

'Luck' was our particular Mortuary Director, Trevor Hutson. Whether we (my son and I) looked like we were still terribly sad (we were) and broken (on the verge) there was something in Trevor Hutson that said, no worries. Just no worries.

And there were none. As soon as he spoke, with a solemnity that was edged with sweetness, we sensed we were in the right place. It only got
better. I can only guess that most people can take an hour to get a sentence out because all one's thinking has become skewered, and questions that were so necessary to be asked, were no where to be found.

Trevor picked up on this immediately: he was obviously no stranger to broken hearts and unclear thoughts trying to be said in an understandable way. He never lost eye contact. He never looked away. He was the luck we needed so badly: with the death of a sweet, kind and terribly helpful man, the fates delivered a sweet, kind and unbelievably helpful man. He was able to answer anything we were sputtering to say.

I would be foolish to think that Bucktrout didn't have others like
Trevor. I would be foolish to believe that a place so clean and beautiful
didn't have the reputation of 'being the ONLY place in Williamsburg Virginia to utilize when death comes to one's house' -- Bucktrout would be
the place I would want even if I lived in France! I mean this: it was a full-service heart-mender. And for my son and I personally, most of that was
due to Trevor himself. He made every long minute of the process of saying goodbye lighter than we thought possible, and yet more dignified
than any experience i've had before. I didn't feel like a stranger in a strange and new place: i felt like I was in an extension of a family, my
family. I don't think it possible for me to recommend it more highly. And
perhaps luck will be with you as well, and Trevor Hutson will be the man
to see your situation through from beginning to -- well -- the end.

Ronni & Adam Ashcroft read less

Very pleased with the professional handling of a very personal family issue.

Outstanding support all around.

Everything was taken care of in a very professional manner first contact (phone) to last (urn pickup)

I truly appreciate the assistance Angela provided us with during this time.

Very professional & highly recommended

Great customer service

Because your services were wonderful and very helpful.

Everything was excellent

Everything was very professional and caring

Compassionate friendly understanding knowledgeable

My friend was very satisfied and so was I

Bucktrout Funeral Home provided excellent customer service during our difficult time when our mother passed away last August 29,... read moreBucktrout Funeral Home provided excellent customer service during our difficult time when our mother passed away last August 29, 2021. We are so grateful of Sydney's Southard services. She explained everything to us clearly and very patient with us as well. On behalf of my siblings we HIGHLY RECOMMEND BUCKTROUT FOR YOUR FUNERAL NEEDS. read less

In my experience with funeral homes and directors you stand out as the best in terms of professionalism; you were... read moreIn my experience with funeral homes and directors you stand out as the best in terms of professionalism; you were patient compassionate accommodating! read less

Professional and compassionate

Excellent and professional on all levels

The moment I set down with Joey Moritz to take care of my parents final wishes, I was a bundle... read moreThe moment I set down with Joey Moritz to take care of my parents final wishes, I was a bundle of nerves. I get that just walking into a Funeral Home.
He was able to help me through the process with ease to what our needs were. My father just passed with COVID and I as well had COVID. Sydney has helped me through all of this electronically as I am in quarantine and no one to assist me with this. Their compassion and sincere caring of supporting and guiding me through such a difficult time was over the top. God Bless you for your kindness and caring for my family.
Peggy See read less

Lindsay Lamb is above and beyond kind and compassionate! She and her team are incredibly professional in helping families deal... read moreLindsay Lamb is above and beyond kind and compassionate! She and her team are incredibly professional in helping families deal with their grieving process in a calming environment. read less

My son passed away March 9, 2021 as an active duty member away from my home of record ,it was... read moreMy son passed away March 9, 2021 as an active duty member away from my home of record ,it was very hard for me to trust a funeral home with my son’s body. I looked at so many places and came across you all. From the very beginning through your website, your service dog and the funeral director Krissy, the service was nothing but amazing. She has done everything I have asked of her without hesitation. She always keep me in the loop in regards to the transfer of my son’s body back to Texas and the death certificates. I couldn’t have picked a better place to service my beautiful baby boy. Thank you so much to the embalmers for making him look so peaceful and again to Krissy. I will remember you and the service that was provided to me always.
Thank you truly,

Crisitan Delgado. read less

We choose Bucktrout for my brother... Even from the first meeting with Dianne, they are nothing but kind and there... read moreWe choose Bucktrout for my brother... Even from the first meeting with Dianne, they are nothing but kind and there for you through this.. Angela even made my 6yr old feel comfortable there and played with him, just like how his uncle did with very involved imagination. Trevor an intern actually ended up speaking during my brother's service as the other guy had a horrible accident. Trevor did amazing, and the emotion Trevor spoke with touched our hearts because he paid attention to every story we told about John and I'm so glad he did, it touched my family's hearts. read less

We are so happy that we had chose Bucktrout of Williamsburg. We found them by looking at their 5... read moreWe are so happy that we had chose Bucktrout of Williamsburg. We found them by looking at their 5 star reviews, and after our experience with them, we understand why they have this level of customer service. They took a very difficult time for us, and made it as easy as possible, working day and night for us to minimize the stress of decisions on our family. Krissy, and all of the staff made our experience as easy as possible and I would highly recommend them for anyone that may need these services in the future. read less

Sydney and the staff at Bucktrout were extraordinarily helpful when my mother passed away recently. Both my parents had pre-planned... read moreSydney and the staff at Bucktrout were extraordinarily helpful when my mother passed away recently. Both my parents had pre-planned arrangements and I am thankful they chose Bucktrout.
Taking care of the final details was a smooth, uncomplicated experience thanks to Sydney. Also, her coordination with Williamsburg Memorial Park made our communications a seamless process. She answered my many questions and when asked, offered the name of an excellent bagpiper who added remarkable solace to this memorable experience.
I want to thank Sydney and staff for helping turn a difficult time into a more soothing, peaceful experience than I could have ever imagined.
My husband and I have pre-planned arrangements through Bucktrout and I know we are in the best of care with these professionals. read less

A caring group at a most horrible time is about as good as it gets. Ms. Sydney Southard was especially... read moreA caring group at a most horrible time is about as good as it gets. Ms. Sydney Southard was especially attentive throughout the entire ordeal. From initial calls and arrangements, to advice and educated counsel, every detail down to her presence at the burial service of my brother. Enough space to let us grieve, but ever present if we were in need of anything. Bucktrout is a fine organization, I would recommend them most highly. read less

Lindsay and Diane are great and I appreciated all of their help.

Lindsay and Diane are great and I appreciated all of their help they gave me.

We used Bucktrout of Williamsburg both when my father and when my mother passed away. Both times, the staff... read moreWe used Bucktrout of Williamsburg both when my father and when my mother passed away. Both times, the staff were caring and organized and helped make a difficult time a little less difficult. They provided resources, explained options, respected our wishes, and showed compassion throughout. I highly recommend them. read less

My father passed recently and Sydney and the staff and owner of Bucktrout we’re with us from the very moment... read moreMy father passed recently and Sydney and the staff and owner of Bucktrout we’re with us from the very moment he passed. Sydney took over and walked me through every step of the way taking over most of the details so we didn’t have to grieve and plan at the same time. She was compassionate, comforting, kind and went above and beyond to make sure the memorial service and reception were exactly what our family envisioned. It was the perfect send off for my father. Even after all the details are done, and things have settled, they are still wanting to make sure our family is doing well. I would wholeheartedly recommend you reach out to Bucktrout in your time of need. You WILL be taken care of and comforted during a very difficult time. read less

I highly recommend Bucktrout the staff was amazing. Lindsey went above and beyond for us!

Wonderful facility. Lindsay was kind and very accommodating while making arrangements.

Exceptionally amazing caring staff to offer Emotional support "doodles" to families. Bucktrout of Williamsburg goes above and beyond for their... read moreExceptionally amazing caring staff to offer Emotional support "doodles" to families. Bucktrout of Williamsburg goes above and beyond for their community and families needing their services! Stop by and meet "Benji" or "Delilah" greeting and consoling families. I HIGHLY Bucktrout Funeral Home they are wonderful and caring read less

Lindsay was amazing during the difficult time i faced. She was a breath of fresh air in my most difficult.... read moreLindsay was amazing during the difficult time i faced. She was a breath of fresh air in my most difficult. Benjamin was an awesome asset and so sweet to love on when i needed to smile the most. Would definitely recommend them both read less

Highly recommend Bucktrout! Diane was extremely helpful and everyone there was amazing and so professional.

I highly recommend this funeral home, they are the best funeral home I have come across. They are so professional,... read moreI highly recommend this funeral home, they are the best funeral home I have come across. They are so professional, compassionate, and caring. Diane is great and so helpful. read less

This is a great place and great staff especially Lindsay she was wonderful. She treated us with great respect during... read moreThis is a great place and great staff especially Lindsay she was wonderful. She treated us with great respect during our time of need. Thank you read less

I highly recommend Bucktrout funeral home. I lost both my parents last year. Lindsay and Diane went above and beyond... read moreI highly recommend Bucktrout funeral home. I lost both my parents last year. Lindsay and Diane went above and beyond to make sure everything went well and was taken care of. The entire staff was caring, friendly, and supportive. read less

I wanted to express my sincerest thanks for an amazing team at Bucktrout that helped me through the loss of... read moreI wanted to express my sincerest thanks for an amazing team at Bucktrout that helped me through the loss of my mom. Lindsay Lamb and her friends at Bucktrout are dedicated and loving. They know how to care for people during the toughest of times. I would hug them now if I could! read less

When my wife's mom passed away, she was without any family around. The team at Bucktrout took her hand and... read moreWhen my wife's mom passed away, she was without any family around. The team at Bucktrout took her hand and guided her through the steps to allow her mom to proceed down the path of souls. I have nothing but love and admiration for a group that cares so much. Thank you, Lindsay Lamb and your colleagues at Bucktrout Funeral Home, Williamsburg. read less

Bucktrout was very helpful in handling my family members arrangements. Lindsey Lamb was amazing and showed great professionalism throughout the... read moreBucktrout was very helpful in handling my family members arrangements. Lindsey Lamb was amazing and showed great professionalism throughout the process. She answered all of my questions and provided honest options. I would highly recommend Bucktrout Funeral Home to anyone. read less

I have to say and I hope you understand, how important it is to plan for a time we would... read moreI have to say and I hope you understand, how important it is to plan for a time we would rather not think about. I found myself in that position today and the care I received when I went to Bucktrout was priceless. I left.there with peace of mind concerning my husbands final wishes and plan to go back soon to put mine in place. The options are actually wonderful, and there are plenty. I was treated like part of the family while I was there and couldn't be more pleased with the finale outcome. Peace of mind and peace in my heart. Thank you. read less

I have worked with the staff at Bucktrout on numerous occasions and have found everyone extremely knowledgeable, caring, and compassionate.... read moreI have worked with the staff at Bucktrout on numerous occasions and have found everyone extremely knowledgeable, caring, and compassionate. Altmeyer's commitment to giving back to the community is also very commendable. The location is beautiful, clean and professional, and I would not hesitate to recommend their services to anyone. read less

I have attended several funerals at Bucktrout, and they were so well done.
I was told by the family members who... read moreI have attended several funerals at Bucktrout, and they were so well done.
I was told by the family members who made the arrangements that the staff were amazing to deal with and that the prices were very fair, and much better than other places they had checked with. read less

Sydney, Lindsay and Dianne made me feel welcome and at ease. They were super helpful, very nice, and informative.

Beautiful facility, friendly staff, very professional. Thanks Lindsay and Benjamin!

What can I say about the staff at Bucktrout Williamsburg? Hands down top notch service and care. I have used... read moreWhat can I say about the staff at Bucktrout Williamsburg? Hands down top notch service and care. I have used them for several friends and family arrangements. They have not only been there for us during the planning but continue to have a relationship with us now. When I call them they are there. When I need a friend they are there. I love that they remember who I am even when we see each other at other events or in town.
They are my forever family and I highly recommend their services! read less

Yes... I lost my Mother a few days ago and they are always there for you if you need something.Very... read moreYes... I lost my Mother a few days ago and they are always there for you if you need something.Very kind staff read less

Highly recommend. Ms. Lindley was a wonderful help with planning. Bucktrout seems to care.

Bucktrout treated my boyfriends family like their own when they did both his grandfather and grandmothers services. They were always... read moreBucktrout treated my boyfriends family like their own when they did both his grandfather and grandmothers services. They were always willing to do whatever they could to make you comfortable. I'm especially grateful for the time lindsay and diane took to help so much. read less

Lindsay Lamb and staff made a horrible situation easier showing my family and I extreme patience and kindness. I... read moreLindsay Lamb and staff made a horrible situation easier showing my family and I extreme patience and kindness. I highly recommend Bucktrout. read less

Lindsay at the Buck Trout Funeral home was excellent. In a time of need she was wonderful in explaining everything... read moreLindsay at the Buck Trout Funeral home was excellent. In a time of need she was wonderful in explaining everything and making us feel very comfortable. We highly recommend her great service and the Buck Trout Funeral home. read less

Our experience at Bucktrout was absolutely outstanding. We cannot say enough good things about this place. We worked... read moreOur experience at Bucktrout was absolutely outstanding. We cannot say enough good things about this place. We worked with Lindsay, who was a pro, and was amazing to work with during such a difficult time, and their prices were very competitive (and I believe a little lower than others we looked at).
We looked at all of the funeral homes in Williamsburg and went here on our last stop and we are so happy that we did. It was the staff's understanding and the cozy feeling of the funeral home itself that put Bucktrout above the rest. They are accommodating, friendly, reliable, and efficient. My mothers funeral was exactly what she would have wanted if she could have planned it herself. Lindsay took care of everything for us, even making a playlist to be played during the viewing instead of sad funeral music. (Also a shoutout to our Celebrant Keith, who created an outstanding service with more smiles than tears, which is exactly what we wanted). They handle everything the day of as well, picking up flowers, party platters from Fresh Market (!!) AND all of the cleanup afterwards. Also, they offer to deliver anything you wanted to keep (flowers, cards, food, etc.) to your home the day after, or you can pick it up when you can.
After the funeral, Lindsay even let me back into the Chapel where the casket was to spend a little time alone there while it was closed off to the rest of the guests- which meant the world to me.
Again, I cannot say enough good things about this place and the staff behind the scenes that made an unimaginably terrible day just a little brighter. If I ever have to plan another funeral, I will go with Bucktrout 100% of the time. read less

Everyone was so caring. It meant a lot to us

I have been to many services visitations and funerals. Bucktrout has always done an excellent job

I feel my sons and I were treated with much care and concern during the our lost of my husband.

A profoundly caring experience.

Professional & director went above and beyond to accommodate our requests/needs

Everything was professional (1st Class except the price...little too high).

It was the only way. They were all exceptional from start to finish.

The staff was proficient and professional was able to guide me through the most difficult time of my life. They... read moreThe staff was proficient and professional was able to guide me through the most difficult time of my life. They helped me remember the little things as well as the big things. read less

Through this difficult time we are so impressed by the customer service and professionalism that we experience with all... read moreThrough this difficult time we are so impressed by the customer service and professionalism that we experience with all the staff at Bucktrout. read less

We were extremely satisfied with the treatment we received. Place was good.

Those I dealt with were pleasant sympathetic and informative

Holly Haywood ws very caring to my needs for my loved one. My mother's appearance was wonderful. Everyone was so... read moreHolly Haywood ws very caring to my needs for my loved one. My mother's appearance was wonderful. Everyone was so pleased. read less

No problems helpful compassionate staff

Holly took me by the hand and led me in all the correct directions in mt time of need

Very pleased

Your staff especially Holly made a very difficult event easier for me and my family.

Very satisfied with process.

We started with a man and then a woman took over half way through. I don't remember their names ... read moreWe started with a man and then a woman took over half way through. I don't remember their names I think it was Ashley who helped us the most. read less

Listened to us tried to accommodate as much as possible clearly explained options worked with our financial... read moreListened to us tried to accommodate as much as possible clearly explained options worked with our financial situation authentic conversation read less

Accommodated us on very short notice.

Everything went well

Our family was extremely satisfied with the service we received at Bucktrout. Brandon Killian handled everything perfectly. Our... read moreOur family was extremely satisfied with the service we received at Bucktrout. Brandon Killian handled everything perfectly. Our family relationships were very stressed at that time. Brandon made everything easy to do and eased the mind of family members. read less

Long standing excellent reputation among long time residents of Williamsburg

Professionalism efficiency and kindness

Angela was considerate and professional. She is the only person we dealt with and in all areas she was... read moreAngela was considerate and professional. She is the only person we dealt with and in all areas she was top notch! read less

Interaction in the past. Complements from other friends who have used your services.

I like the facility and how arrangements are handled. We had services for my grandmother my husband and now... read moreI like the facility and how arrangements are handled. We had services for my grandmother my husband and now my mother. read less

Bucktrout worked with us and did an excellent job of meeting our needs at the time of my husband's death.... read moreBucktrout worked with us and did an excellent job of meeting our needs at the time of my husband's death. Their concern was that our wishes would be met. I have and will recommend them in the future. read less

The experience was really nice...so easy so pleasant loved the dog.

Very comforting staff and space

Because of the service received and helpfulness of staff. Willingness to help even though my director was not on... read moreBecause of the service received and helpfulness of staff. Willingness to help even though my director was not on duty at the time. read less

It is hard to recommend as it is all a personal choice. If asked I would recommend your service.

Top-notch professional caring service

Angela was very helpful to us

From the first call Angela put us at ease listened was kind caring helped with... read moreFrom the first call Angela put us at ease listened was kind caring helped with ideas etc. read less

The staff was friendly and sincere in their wanting to help and make such a painful time as easy as... read moreThe staff was friendly and sincere in their wanting to help and make such a painful time as easy as possible. read less

Sydney was very nice and helpful. The place was very nice and clean.

This was a very difficult time - besides losing father so many other issues factored in. Krissy went over... read moreThis was a very difficult time - besides losing father so many other issues factored in. Krissy went over and beyond to help and answer and it really did help my mother and I to focus just on grieving instead planning if that makes sense. read less

Nice building and very clean. Found us a good celebrant of life Very flexible with dates and times for... read moreNice building and very clean. Found us a good celebrant of life Very flexible with dates and times for the service. read less

The staff was friendly and professional

Holly was so helpful and made all arrangements so easy at such a horrible time

Professional yet caring service from Diane. She was very relaxed

We were completely satisfied and pleased!

Everything went well

Extremely professional but also warm and caring.

Very professional and helpful. Answered all questions without rushing

With my father's passing late 2015 and my mother's recent passing the Bucktrout staff and service have been exceptional.

Haven't had a loved of experience with funeral homes – all was good

Excellent service with a caring attitude meeting our every need.

Very kind and most excellent communication from staff

I really liked Diane Compagnone very caring and helpful.

The level of professionalism and empathy was superb!

Kindness and professionalism was a constant

The friendliness and professionalism of the staff the constant updating on what was happening willingness to help in... read moreThe friendliness and professionalism of the staff the constant updating on what was happening willingness to help in any way professional and fast arrival after my husband had died in our home. read less

Ms. Southard provided excellent compassionate care. She explained everything thoroughly and everything was done in a timely manner.

Diane Compagnone - Twist was excellent and attentive to specific needs that I had when my mom died.

Sydney she was outstanding. She is an asset that should not go unnoticed.

The entire staff were very courteous and committed to excellent customer service

Very efficient service.

Outstanding service and funeral

The service we received was outstanding.

Very helpful professional nearby

You deserve it!

The personalized attention high level of professionalism and overall feeling that this funeral home had our best interests in... read moreThe personalized attention high level of professionalism and overall feeling that this funeral home had our best interests in mind. read less

Have had experience with Bucktrout before

No one could have asked or hoped for better service than you gave both my parents.

Kindness and professional

The whole experience with Bucktrout was excellent.

Everything was done in a professional manner and were kind and attentive.

Excellent care from Sydney Southard and Janna Roche.

Very accommodating staff with professional demeanor and excellent facilities. Excellent job returning calls.

Sydney Southard was empathetic gracious and kind in all aspects of the information we received and respectful of... read moreSydney Southard was empathetic gracious and kind in all aspects of the information we received and respectful of our wishes for our loved one. Every tiny detail was meticulously paid attention to and our family felt a genuine closeness with her. She soothed us in our time of sorrow. read less

At a very difficult time the professional efficient handling of all aspects of the service was greatly appreciated.

Because it was a good / easy experience

From the moment mom and I walked into Bucktrout to pre-arrange her funeral to the day I picked up her... read moreFrom the moment mom and I walked into Bucktrout to pre-arrange her funeral to the day I picked up her ashes the service was outstanding read less

All services and people were first rate so why not.

Service respect.

Did everything well.

We have always had a good experience here.

The care and concern shown to me and my family was outstanding.

Good service.

The Bucktrout staff did a wonderful job taking care of mom AND our family during this very difficult time. ... read moreThe Bucktrout staff did a wonderful job taking care of mom AND our family during this very difficult time. I would not hesitate to recommend you to anyone. read less

Everything went exactly as promised.

Very pleased with service.

Lindsay Lamb is an eleven out of ten. The best most caring director I have ever seen. She makes... read moreLindsay Lamb is an eleven out of ten. The best most caring director I have ever seen. She makes you feel like a friend. read less

Sydney presented herself in a very professional manner but also genuinely cared about what we were going through emotionally.

It was a comforting and informative experience.

All aspects were positive and Diane was extremely helpful.

Parents had prearranged funeral arrangements and Bucktrout was the local provider. Outstanding service.

Lindsay Lamb was superb. The funeral home was spacious and accommodated our large visitation hours (150+ visitors)

Caring nature of staff excellent organization and attention to detail.

Lindsay was very professional answered all my questions well helped with my father's obituary a great deal. Handled... read moreLindsay was very professional answered all my questions well helped with my father's obituary a great deal. Handled my father after passing at our home exceptional. read less

The process was efficient and streamlines from beginning to end.

The staff made us comfortable in dealing with this extremely difficult situation.

Service was overall was very professional and courteous.

All pros every step of the way.

Very satisfied with total experience.

Diane was so wonderful to us.

All expectations were met.

Served us two times within a week. Everyone was so caring to us.

Very professional and accommodating Diane was great.

Superior experience

Everyone was wonderful and very caring!

You answered my questions honestly directly without taking advantage during a very stressful time.

Did excellent on previous funeral and excellent again

Professional service with no surprises

Overall lovely

Great

Your services were excellent. Diane Compagnone was outstanding. Her care and compassion made the experience bearable.

The staff was very kind and courteous respectful polite well spoken and mannerly phenomenal job

Very accommodating efficient friendly

As good if not better than expected

I appreciate the consistency before during and after the service.

We were very pleased with the kindness professionalism of your staff.

Diane treated us wit kindness and respect took care every detail beautiful tribute video.

I was treated with kindness and consideration. I felt no pressure to make a decision on any subject... read moreI was treated with kindness and consideration. I felt no pressure to make a decision on any subject and those I chose were accepted with the same calmness and quiet understanding as all the choices were I needed to make. read less

We were very comfortable with our Bucktrout experience

You deserve it.

My entire family was very pleased with the way Bucktrout handled everything.

Everyone that we dealt with at the facility was always helpful respectful and easy to talk with.

Despite the circumstances dealing with Bucktrout and Sydney was stress-free. We know that our loved one was treated... read moreDespite the circumstances dealing with Bucktrout and Sydney was stress-free. We know that our loved one was treated with respect and are truly grateful. read less

All I can write they were wonderful

Trevor was amazing. From the beginning he was easy to work with and he made sure everything happened correctly

Everything was handled with care concern and authenticity

Bucktrout is a very professional funeral home and very attentive and detail oriented

Trevor was very kind and offered solutions & always available and professional

This is a time of loss of loved ones and was treated as if we were family and we mattered... read moreThis is a time of loss of loved ones and was treated as if we were family and we mattered not just a dollar sign! read less

Rapid and cooperative response to needs/requests.

The way they handled the funeral at the last minute

Everything was handled in a professional warm way

Diana was compassionate helpful and supportive

The Bucktrout staff helped navigate me through the most difficult time of my life.

Ease professionalism kindness timely response

Bucktrout staff made a very difficult period easier

I was very satisfied with everything

Bucktrout exceeded our expectations at such a sad time

Ms. Southard made us feel like we were the only clients during this time. We also enjoyed having the building... read moreMs. Southard made us feel like we were the only clients during this time. We also enjoyed having the building to ourselves read less

Very professional respectful helpful friendly takes time with you and Bucktrout the therapy dog was wonderful.

Everything was organized prepared and the staff did everything they said they would do exactly when they said they would.

Professionalism

The staff we interacted with during our advance planning during the completion of our plans after the death of... read moreThe staff we interacted with during our advance planning during the completion of our plans after the death of my Mother and during the day of the graveside service were professional knowledgeable and all came across as 'good people' who cared about being sure our needs were met. read less

A family feel to Bucktrout

My husband did not want anyone else but Bucktrout

I have always used Bucktrout

I was/am impressed with how the funeral home was so accommodating and the nice way the body was treated at... read moreI was/am impressed with how the funeral home was so accommodating and the nice way the body was treated at the hospital and funeral home read less

Courteous professional reasonable reliable

The ladies on your staff were always their to help me with the passing of my mother

You were very kind and supportive respectful and friendly

You could not have done more to comfort us.

Lindsay Lamb was great!

From start to finish attention was friendly compassionate and professional. All information was provided in timely and understandable manner.... read moreFrom start to finish attention was friendly compassionate and professional. All information was provided in timely and understandable manner. All staff we encountered were friendly and helpful including Benjamin the labradoodle. He is a real asset. All rooms were clean welcoming and beautiful. Range of services was outstanding. I can't think of any complaints. Many friends commented on excellence of surroundings and services. read less

Everything was professional comforting and stress-free. I was first aware of Bucktrout Funeral Home from a presentation at KOG... read moreEverything was professional comforting and stress-free. I was first aware of Bucktrout Funeral Home from a presentation at KOG church around 2012. We used them for my mom (2015) and now for my husband. read less

Everyone was kind and easy to work with. In addition they were knowledgeable of the Greek Orthodox traditions which... read moreEveryone was kind and easy to work with. In addition they were knowledgeable of the Greek Orthodox traditions which was very helpful read less

Sydney did an exceptional job as she was kind and caring as well as professional at her job

Everyone I encountered was engaged polite and very helpful

Everything done from start to finish was seamless taking the worry out

My experience

We were very pleased with the service provided by Bucktrout. They were sympathetic without being maudlin and very flexible to... read moreWe were very pleased with the service provided by Bucktrout. They were sympathetic without being maudlin and very flexible to our desires read less

The ease and service allowed me to focus on my family and myself

Unfortunately I've had to use the services of Bucktrout three times in eight months with two times being... read moreUnfortunately I've had to use the services of Bucktrout three times in eight months with two times being in about a two-week period. The staff has been nothing short of amazing especially Diane Compagnone. She walked us through everything each time recognizing that while we'd been through the process before things can become a blur when in mourning. She made things as easy as they could possibly be and I couldn't be more thankful. read less

Funeral director Diane Compagnone went above and beyond to make our family comfortable

Good service

Everything was done perfectly-no flaws. I have spoken very highly of Bucktrout to everyone. Friends neighbors and all professionals... read moreEverything was done perfectly-no flaws. I have spoken very highly of Bucktrout to everyone. Friends neighbors and all professionals I have been dealing with read less

At a very difficult time this matter was handled with great sensitivity and professionalm

The service was top notch

Sydney Southard is such a sweet soul and put us at peace when we were with her.

Everyone I talked to (dealt with) were very good at what they do

100% satisfied from start to finish!

Everyone went out of their way to make us feel at home and comfortable

Helpful and kind

Professionalism

Friendly compassionate and professional staff Responsive to my calls questions and concerns

From the 1st phone call til today everyone's very helpful

Sydney Southard was so considerate and helpful during a difficult time. Everything about Bucktrout was professional.

From my first interaction with Sydney throughout the entire process Sydney was professional helpful friendly and... read moreFrom my first interaction with Sydney throughout the entire process Sydney was professional helpful friendly and just super helpful. She communicated with us throughout the entire process. read less

Service even better than precious experiences at others. Didn't give superior since only one other that I've handled but I... read moreService even better than precious experiences at others. Didn't give superior since only one other that I've handled but I was well pleased read less

Diane Compagnone was fantastic

So kind and caring. Took care of us with love and care.

The 2 people that came to our home to pick up my dad were so respectful! I genuinely appreciate the... read moreThe 2 people that came to our home to pick up my dad were so respectful! I genuinely appreciate the care they showed read less

Professionalism of staff and quality of service.

Long standing history with my family

No complaints

This was the second time I have used your services

Diane handled the whole situation from beginning to the end. We couldn't really have a service so it was... read moreDiane handled the whole situation from beginning to the end. We couldn't really have a service so it was just a cremation. What touched me most was that Diane never pressed me for payment. I thought Diane's approach -- the way she treated me throughout this whole ordeal was very gentle and kind. I was shell shocked and she treated me like a friend. read less

Because of the COVID situation we did all the arrangements remotely and with no face to face contact with... read moreBecause of the COVID situation we did all the arrangements remotely and with no face to face contact with Bucktrout. The team was amazing and were very flexible in helping us during this extremely unusual situation. read less

Things were handled smoothly and professionally with compassion

During this pandemic I was totally alone I felt they understood and took care of my needs and... read moreDuring this pandemic I was totally alone I felt they understood and took care of my needs and my loved one (my husband) read less

It was an easy stressless experience. I had never dealt with a family member’s death and I was... read moreIt was an easy stressless experience. I had never dealt with a family member’s death and I was anxious and unsure of what to do. Bucktrout did a great job of making the process easy for me. My arranger Madeline was informative and accommodating throughout the process. She was very efficient and things were finalized in a quick timely manner. I was very impressed and extremely satisfied with how things were handled. read less

Sydney Southard was extremely caring gently spoken and efficietn

Excellent compassionate service

Personal compassionate manner in which I was treated

Personal and attentive respectful soft spoken presence at funeral-burial service

I can't say enough great things about the staff at Bucktrout Funeral Home. My family has been dealing with... read moreI can't say enough great things about the staff at Bucktrout Funeral Home. My family has been dealing with this funeral home for years but I have to say this was the best it has ever been. The young lady who helped me kept well informed about each step. read less

Can't say enough about the kindness extended to our family in our grief

Very professional